All Patria employees take annually a mandatory online training course on ethical business conduct, which is based on the Patria Ethical Code of Conduct and related guidelines and policies.
The training materials cover and include practical cases on ethical decision making, ethical business conduct, working with third parties, conflict of interest situations, gifts and benefits, and other topics focusing specifically on anti-corruption and anti-bribery.
The goal of the training is to ensure that all Patria employees have the knowledge that is required to conduct business in an ethical and compliant manner and through that contribute to Patria overall goal of actively fighting corruption. The training is available in several languages corresponding to Patria's operation in different countries. The training furthermore informs about the channels available for reporting concerns.
In addition, especially for employees working closely with different stakeholders, such as personnel in sales and marketing, procurement, offset, finance and project management, a mandatory tailored in-depth ethical class-room training is provided. The training material cover themes such as anti-corruption, anti-bribery, gifts and hospitality, conflict of interest situations, sponsoring, lobbying, business partner selection and working with third parties, money laundering, etc. Some 250 Patria professionals took part in the training in 2019. Board Members will also participate in an updated, tailored training in 2019.
New Patria employees get acquainted with the Patria ethical business conduct requirements and the Patria Ethical Code of Conduct (and related guidelines and policies) in a general introduction training soon after their employment has commenced.
New Patria supervisors take ethical business conduct training in connection with Superior Passport Training as one part of that overall course.
Strategic suppliers and business partners are introduced to the Patria Ethical Code of Conduct and are required to commit to acting responsibly and ethically. In addition, key business partners are trained in class on the Patria requirements regarding ethical business conduct, with special focus on anti-corruption and anti-bribery.
2018 online training took place in Patria’s Business Units in Finland, Sweden and Norway. Milrem in Estonia and the newly acquired Patricomp personnel took part in class room trainings. Millog will implement the online ethics training independently in the beginning of 2019. In the 2017 figures Millog was included.
In 2018 some 120 experts participated in an in-depth Business Partner Selection training.
Measuring the effectiveness
Patria measures the effectiveness and quality of the trainings with an anti-corruption pulse survey taken every two or three years. Spesific guestions concerning the possibility of corruption or other serious misconduct is asked from all the professionals in positions of sales and marketing, finance, purchasing, etc. Also, some 10% of the rest of the personnel, randomly selected, are invited to take part in the survey. The survey has been conducted June 2019. Quality and effectiveness was then assessed to be 4,0 with a scale 1-5 (1=weak and 5 excellent). The results of the survey are used to update the communication and training programme.
Related questions are even included in the regular general personnel surveys, the latest taken place in 2018.